Zoom Health continues to ship orders on a relatively normal basis and we continue with our aim of same day dispatch whenever possible. There are currently no government restrictions on mail and parcels.
Friday 17 April 2020
We’ve taken delivery of a few more finger pulse oximeters which are now available to purchase on the website. Unlike many sellers on eBay or Amazon, we are selling these at normal prices and not choosing to take advantage and profiteer at such a difficult time for everybody!
Thursday 16 April 2020
We are sending out orders as normal – mostly same day. As you can imagine, we are incredibly reliant on the very busy Royal Mail. Due to incredible demand, orders are taking up to 5 days longer to be delivered. Please bear this in mind before reaching out to our customer service team.
Friday 10 April 2020
- We continue to operate, observing government social distancing measures and continuing to get your orders to you.
Back in stock – we have limited quantities of Ultra Vitamin C. Supplies will not last long.
Thursday 9 April 2020
- We are operating business as usual and are ready to send out your order.
- We are following all government guidance on hygiene and social distancing to protect the welfare of our team.
Wednesday 8 April 2020
We are seeing some delays in deliveries to customers. We are still sending out most items same day, and many are arriving next day. However, certain postcodes seem to be worse than others. From the Royal Mail website: Despite our best endeavours, it is likely that some areas of the country will experience a reduction in service levels due to Coronavirus-related absences at local mail centres or delivery offices.
Tuesday 7 April 2020
All orders are being shipped as quickly as possible, normally same day. There are only occasional delays when an item is temporarily out of stock.
Many items that were out of stock, due to increased demand because of Coronavirus, are coming back into stock. Today we received new supplies of Sterile Gauze Swabs and Normal Unistik 3 Single Use Lancets. Luckily, all orders on these products were up-to-date so none of our customers suffered any delay in receiving their orders.
Monday 6 April 2020
We are seeing a run on Bio-Oil Skincare Oil. We normally keep good stocks of this product but demand is abnormally high and stock is running very low. If you are a regularly user of this product, you might want to order now. As of today we still have stock of all three sizes – 60ml, 125ml and 200ml.
Sunday 29th March 2020
Unfortunately we have sold our of Coronavirus Test Kits. Not surprisingly, we sold all of our limited stock of these kits within 24 hours. We do not know when we will have more of these tests back in stock. Sorry!
Friday 27th March 2020
Our team are here to help and offer advice and our there is no delay in shipping orders.
Gov.uk – Information for businesses: “Online retail is still open and encouraged and postal and delivery service will run as normal”.
Please bear in mind and understand that there may be delays at some point as Royal Mail and carriers may be operating with less staff but with higher volumes of mail.